Common questions answered

FAQs

Anything we haven't covered? Call us on 0121 314 0666 — we're happy to help.

Do I need a GP referral?

No — osteopaths and chartered physiotherapists are primary-care practitioners. You can book directly with us.

Do you accept private medical insurance?

Yes, we work with most major insurers including AXA, Vitality, Aviva and WPA. Please bring your authorisation code and membership number to your first appointment.

How long is a first appointment?

Initial appointments are 1 hour — long enough to take a full case history, examine you, explain what we find and start treatment.

Will I need lots of sessions?

No. Our policy since 2014 has been to keep no-one in treatment longer than necessary. If we don’t think we can help, the first appointment is free.

Do you offer the Blue Light Card discount?

Yes — Blue Light Card holders receive 10% off all services and products. Please mention it when booking.

Is there parking?

Yes, free on-site parking is available, as well as on-street parking on Kineton Green Road and surrounding streets.

How quickly can I be seen?

In most weeks we can see new patients within 1–3 working days. Cancellations come up regularly — just call us on 0121 314 0666.

What should I wear?

Comfortable clothing you can move in — gym kit or loose clothing is ideal. We’ll always discuss what we need to see before treating.

Ready to get back to doing your thing?

Book online any time or call us on 0121 314 0666. If we don't think we can help, your first appointment is free

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